Getting Started

Guests | Request a Sponsored Account

Students

ITS is here to help you get started with the technology and systems used on campus. This section is designed to introduce you to important accounts, systems, and services unique to SUNY Oneonta.

Helpful links

NEED HELP?

Contact the IT Service Desk: 607-436-4567, or e-mail helpme@oneonta.edu.

Faculty & Staff

ITS is here to help you get started with the technology and systems used on campus. This section is designed to introduce you to important accounts, systems, and services unique to SUNY Oneonta.

Helpful links

NEED HELP?

Contact the IT Service Desk: 607-436-4567, or e-mail helpme@oneonta.edu.

Telecommuting

Working Remotely

In order to work remotely, you will need:

  • A broadband internet connection
  • A computer, laptop or tablet

We may be able to supply a laptop, but we cannot provide internet access. If you don’t have internet at home, check to see if you can use your cell phone as a hotspot. Be sure to keep an eye on your data as your carrier may charge for data overages. The university will not reimburse data or internet costs.

Additionally, to participate in online meetings or to use your office phone via your computer, you will need a microphone, speakers, and a camera if you require video. Most laptops have all of these components but we may be able to supply a webcam if you need one.

Guests


SUNY Oneonta offers 24-hour WiFi access for visitors. Agree to our Acceptable Use Policy and then use the Visitor Self Registration link to register your device.

Temporary WiFi access for Department Guests and Sponsored Accounts

If you are a guest of a university department and need WiFi access while on campus, a representative of the department can request access here.

If you will be on campus for an extended period or need access to a variety of resources, you may qualify for a Sponsored Account.

Request A Sponsored Account

Sponsored "computer/network" Accounts are made available to Departments, Organizations, Clubs, and other entities that have a relationship with the SUNY Oneonta. These accounts will be used for the authentic academic, administrative, and/or non-profit community service purposes relating to the State University of New York. View the SUNY Oneonta Technology Acceptable Use Policy

Below is a list of authorized parties who may request a Sponsored Account:

  • University President or Vice President
  • Administrative Director or Manager
  • Academic Dean or Chair
  • Club Advisor
  • Department Secretary acting on behalf of an authorized party

Log into ServiceNow to request a sponsored account.

GUEST NETWORK ACCESS

If you are conducting specific business on campus and require short-term internet access on a personal computer, your sponsor may fill out the Guest Network Access form or use Visitor Wi-Fi by launching your browser and completing the registration process.

Connecting to the SUNY Oneonta Network

Once you have an account, you can follow these steps to connect to the SUNY Oneonta network

Back to top